Last updated: 14 September 2026

 

Titan O Pty Ltd (“Titan”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.

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Information We Collect

When you use this website, submit an enquiry form or contact us, we may collect:

• your name;

• telephone number;

• email address, where provided;

• WeChat ID, where provided;

• information contained in your enquiry or communications with us; and

• technical information such as your IP address, device, browser, cookie and website usage information.

Please do not provide personal information that is not necessary for your enquiry.

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How We Use Your Information

We may use your personal information to:

• respond to your enquiry;

• provide information about the Allora Avenue project, available lots and home design options;

• arrange follow-up contact with a Titan representative;

• manage prospective customer and business records;

• improve our website, advertising and customer experience;

• measure the performance of our marketing campaigns; and

• comply with legal and regulatory obligations.

Where permitted by law, we may also contact you about relevant Titan projects or services. You may ask us to stop these communications at any time.

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Disclosure to Service Providers

We may disclose or make personal information available to service providers that assist us with operating our website and business, including:

• Wix, which hosts this website, its forms and website automation services;

• website hosting, cloud storage and information technology providers;

• email, telephone and other communication providers;

• advertising and website analytics providers, including Google, where advertising, analytics or conversion-tracking services are enabled;

• customer relationship management and other business administration systems; and

• professional advisers or authorities where disclosure is required or permitted by law.

These providers are permitted to use personal information only for the relevant services they provide or as otherwise permitted by law.

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Overseas Processing

Some of our service providers operate or store data outside Australia.

In particular, Wix and its service providers may process or store website and form information in locations including Israel, the United States, Ireland, other parts of Europe, and other jurisdictions in which Wix or its authorised service providers operate.

Advertising, analytics, cloud, communication or customer-management providers may also process information outside Australia. The exact processing locations may change as providers update their systems and service arrangements.

By using this website or submitting an enquiry, you acknowledge that your information may be processed in these locations, subject to applicable privacy and data-protection requirements.

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Security and Retention

We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, our business and record-keeping requirements, or applicable legal obligations.

No internet transmission or storage system can be guaranteed to be completely secure.

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Access and Correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request.

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Privacy Enquiries and Complaints

If you have a question, request or complaint concerning your personal information, please contact:

Titan O Pty Ltd
PO Box 2132
Rowville VIC 3178
Australia

Email: admin@titanau.com

We will review privacy complaints and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

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Changes to This Policy

We may update this Privacy Policy when our practices, website services or legal obligations change. The latest version will be published on this website with its updated revision date.